Frequently asked questions.
Quick answers about plans, billing, delivery, and support. If your question is not here, send a message.
You get a working push notification system on your domain or app, a segment dashboard scoped to your plan, campaign templates, a Loom walkthrough, and an admin guide as PDF. Higher tiers include A/B testing setup and analytics dashboards.
Basic and Standard plans deliver in 3-4 business days. Pro delivers in 5-7 business days. Enterprise delivers in 7-10 business days. You will see live status updates in your order page.
No. We help you set up an account if needed, or work within your existing one. You retain ownership of the account at all times.
Every order has a built-in live chat between you and the admin team. Files and notes are exchanged there — no email back-and-forth.
Yes. Basic and Standard include 7 days of email support. Pro includes 14 days. Enterprise includes 30 days of priority support with weekly check-ins.
Yes — OneSignal and FCM both support custom apps through their SDKs. We handle the SDK integration and verify it on your target platforms during setup.
Yes — once the system is live, you can run unlimited campaigns. Plan tiers differ in how many templates and segments we pre-configure for you.
Yes. We offer a 30-day money-back guarantee on all purchases, no questions asked. See our Refund Policy for details.
We accept Visa and Mastercard via secure Authorize.Net processing. Cards are tokenized at checkout — full card numbers are never stored on our servers.
No. Every plan is a one-time purchase. You pay once for the setup work and own the deliverables.
Yes. You can purchase additional plans at any time, and we will fold the new work into your existing setup.
We do not collect data from your users. The push platform you use (OneSignal or FCM) handles all user-level data per their privacy terms. See our Privacy Policy for details on data we collect from you as a customer.
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